1. Who are the speakers talking about?

A supervisor.
A politician.
A celebrity.
A client.

2. What problem does Mr. Van Haas have?

His sales pitch is not prepared.
He is experiencing a flight delay.
A storm caused his plane to crash.
His train is stuck in Toronto.

3. What does the man offer to do?

Check on a flight status.
Help with the sales pitch.
Phone Mr. Van Haas.
Take the woman to dinner.

4. What problem does the woman have?

She lost her credit card.
She is a victim of theft.
She misplaced her purse.
She has run out of money.

5. What does the woman want to do?

Purchase a new purse
Cancel her checking account.
Replace her credit card
Phone the police department.

6. What will the woman probably do next?

Give the man her account number
Thank the man and hang up
Hang up and look for her purse
Put the man on hold and call police

7. Who most likely are the speakers?

Minister-sinner
Professor-student
Doctor-patient
Employer-employee

8. What does the man want to do?

Give the woman an EKG
Operate on the woman
Get a second opinion
Run more tests on the woman

9. How does the woman feel about taking an MRI?

Excited
Apprehensive
Appalled
Invigorated

10. Where is the conversation taking place?

In a store
At an office
On a street corner
At a bus stop

11. What does the woman plan to do?

Buy a soft drink
Go to the park
Visit the art museum
Ride the bus home

12. What does the man say about parking?

There is no parking available
There is a parking garage
The woman must use a parking meter
Parking is free on Thursdays

13. What are the speakers talking about?

A concert
A movie
A play
A soccer match

14. What does the woman say about Tory Brown?

He's overrated
He's handsome
He's disappointing
He's talented

15. How does the man feel the performance?

Let down
Inspired
Enraged
Bored

16. Why does the woman call the man?

To complain about a lost package
To check on a broken package
To ask about a late package
To order a replacement package

17. What does the man say about the package?

It was lost en route.
It was shipped on time.
It was damaged upon receipt.
It is still on the loading platform.

18. What does the man plan to do?

Put the woman on hold
Check the package tracking number
Bring the package to the woman
Determine the status of the package

19. When does the conversation take place?

During a job interview
During a lecture
During a board meeting
During a parole hearing

20. How does the woman feel about her previous job?

It was horrible.
It was boring.
It was stimulating.
It was special.

21. What does the woman say about the man's firm?

It does not offer enough challenge.
It will pay her a lot of money.
It is very well thought of.
It is not what she is looking for.

22. What is the main purpose of the discussion?

To negotiate
To collaborate
To debate
To litigate

23. What problem does the woman have?

Her husband has been laid off from his job.
She does not like the color of the vehicle.
She does not have $1,000s
Her work hours have been decreased.

24. What does the man offer to do?

Check with his supervisor
Lend the women money
Find another vehicle
Phone the woman later

25. What are the speakers planning to do?

Make a sale
Take a trip
Write a book
Open a business

26. When do they have to return?

In two weeks
After seven days
By the 21st
On the 2nd

27. What does the woman suggest?

Not visiting Sydney
Shortening their stay in Sydney
Spending less time in Brisbane
Sacrificing time in Cairns

28. What position does the woman hold?

Cashier
Secretary
Office manager
Waitress

29. What is the purpose of the man's club card?

To pay for his purchases
To earn bonus points
To get a discount
To provide identification

30. What will the man probably say next?

"Yes, I drove to work today."
"No, I have a blue car."
"Sure, I'll be glad to help."
"No thanks. I've got it."

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